In order to fully participate in online courses, each student is expected to have access to a desktop or laptop computer. A mobile app is available for Apple and Android devices that allows you to complete some online course tasks, but the desktop or laptop computer is required for successful completion of all online course tasks.
As of December 2018, your computer must also meet the following requirements. Check the Computer and Browser Requirements for up-to-date information.
|Browser (one or more of the following)|
|*Google Chrome 36+|
|Internet Explorer 11.0+ (Windows only)|
|Microsoft Edge 20+ (Windows only)|
|Mozilla Firefox 31.0+|
|Safari 6+ (Mac OS only)|
|*Google Chrome is required for completion of the identity verification questionnaire in each online course.|
|Adobe Acrobat Reader 8 or higher|
|Macromedia Flash Player 9.0 or higher|
|Java Standard Edition 7 or higher|
|Ability to save documents in a format that can be opened by Microsoft Office|
|Ability to view documents created in Microsoft Office|
|Broadband connection (DSL, cable, ISDN, etc.) with consistent high-speed connectivity|
|Speakers or a headset|
Technical support is provided via the University IT Service Desk, which can be reached at 866-JWU-HELP (866-598-4357) or through a link in ulearn, the online course platform.