Computer Requirements

In order to fully participate in online courses, each student is expected to have access to a desktop or laptop computer. A mobile app is available for Apple and Android devices that allows you to complete some online course tasks, but a desktop or laptop computer is required for successful completion of all online course tasks.

As of October 2020, your computer must also meet the following requirements. Check the Computer and Browser Requirements for up-to-date information.

Browser (one or more of the following)
*Google Chrome 63+
Internet Explorer — not supported
Microsoft Edge 42+
Mozilla Firefox 57+
Safari 12+
*Google Chrome is required for completion of the identity verification questionnaire each semester.
Browser Settings
JavaScript enabled, popup blockers disabled and cookies enabled
Adobe Acrobat Reader 8 or higher
Macromedia Flash Player 9.0 or higher
Java Standard Edition 7 or higher
Supplementary Software
Ability to save documents in a format that can be opened by Microsoft Office
Ability to view documents created in Microsoft Office
Anti-virus software
Internet Connection
Broadband connection (DSL, cable, ISDN, etc.) with consistent high-speed connectivity
Other Hardware
Speakers or a headset

Technical support is provided via the University IT Service Desk, which can be reached at 866-JWU-HELP (866-598-4357) or through a link in ulearn, the online course platform.