JWU Communications with Students

Johnson & Wales University is committed to providing communication that is timely and relevant to students. The university sends communications through the university email system with the full expectation that students will receive and read them in a timely manner. Select correspondence is mailed to a physical address. Any correspondence sent by university email or mail is deemed to be an official notification.


The university email system is considered to be the primary medium of formal communication with students. Accordingly, each enrolled student is required to monitor their university email account on a frequent and consistent basis.

Students experiencing technical difficulties when accessing their university email account must contact the IT Service Desk for assistance via email or at 866-JWU-HELP (866-598-4357). 

Emergency Notification System (Blackboard Connect)

This system is used for JWU to quickly provide notice and accurate information and instructions to the entire university community during an unforeseen event or emergency. All students will be required to supply the university with a valid phone number, preferably a cellphone, so each student can be contacted in person or by voicemail, notifying them of a course of action.

Mailing Address

A mailing address is classified as the preferred mailing address during enrollment. Most correspondence from the university will be sent to this address. If no mailing address exists on file, the permanent address will be used.

On-campus/Local Address (Required)

An on-campus or local address is classified as the address of residence during enrollment. Post office box addresses will not be accepted for this address. If no address is supplied during the enrollment period, a schedule hold will be placed on the student’s account.

Permanent Home Address (Required)

A permanent home address is classified as the student’s home address. If no address is supplied during the enrollment period, a schedule hold will be placed on the student’s account.

Internship Programs Address

Any student participating in an internship or internship abroad must provide Experiential Education & Career Services with any change(s) in contact information.

Work-study and Student Employees

Students who are employed by the university must also notify Student Employment of any change in address.

International Students

The United States Citizenship and Immigration Services (USCIS) requires that all aliens residing in the United States report all changes of address to the USCIS within 10 days of any move that takes place within the United States by completing form AR-11 (available in the International Center). Post office box addresses will not be accepted in any address for international students.


Students should log into jwuLink frequently to review timely announcements, news and events.

Social Media

Whether it's Facebook, Twitter, Instagram or another site, following Johnson & Wales University across social media is recommended. Visit the JWU Social Hub for a directory of accounts and other helpful information.