Online Program Computer and Browser Requirements

In order to fully participate in online courses, each student is expected to have access to a desktop or laptop computer. A mobile app is available for Apple and Android devices that allows you to complete some online course tasks, but a desktop or laptop computer is required for successful completion of all online course tasks.

As of November 2021, your computer must also meet the following requirements. Check the Technical Resources webpage for up-to-date information.

Desktop Browser (one or more of the following)
*Google Chrome 87+
Internet Explorer — not supported
Microsoft Edge 87+
Mozilla Firefox 78+
Safari 13+
*Google Chrome is required for completion of any proctored exams.
Mobile Browser (note that courses cannot be completed entirely with mobile devices, but may be used for some tasks; one or more of the following browsers may be used on mobile devices)
Google Chrome 33+
Microsoft Edge 46+
Mozilla Firefox 33+
Safari 12+
Browser Settings
JavaScript enabled, popup blockers disabled and cookies enabled
Supplementary Software
Ability to save documents in a format that can be opened by Microsoft Office
Ability to view documents created in Microsoft Office
Anti-virus software
Internet Connection
Broadband connection (DSL, cable, ISDN, etc.) with consistent high-speed connectivity
Other Hardware
Soundcard
Speakers or a headset
Microphone
Webcam

Technical support is provided via the University IT Service Desk, which can be reached at 866-JWU-HELP (866-598-4357) or through a link in ulearn, the online course platform.