Computer Requirements
In order to fully participate in online courses, each student is expected to have access to a desktop or laptop computer. Chromebooks and the apps for Apple and Android devices allow you to complete some online course tasks, but a desktop or laptop computer is required for successful completion of all online course tasks.
As of November 2024, your computer must also meet the following requirements.
| Browser (one or more of the following) | |
| *Google Chrome, most recent stable version and two preceding versions | |
| Internet Explorer — not supported | |
| Microsoft Edge, most recent stable version and two preceding versions | |
| Mozilla Firefox, most recent stable version and two preceding versions | |
| Safari for MacOS and iOS, two most recent major versions | |
| *Google Chrome is required for completion of any proctored exams. | |
| Operating System | |
| Windows 10 (64 bit) and above, or macOS 14 (Mojave) — 11 (Big Sur) | |
| Memory: 4GB RAM | |
| Storage: 1GB minimum available | |
| Processor: Intel i5 or later (min 4 cores) or AMD A10 or Apple M1 | |
| Browser Settings | |
| JavaScript enabled, popup blockers disabled and cookies enabled | |
| Supplementary Software | |
| Ability to save documents in a format that can be opened by Microsoft Office | |
| Ability to view documents created in Microsoft Office | |
| Anti-virus software | |
| Internet Connection | |
| Broadband connection (DSL, cable, ISDN, etc.) with consistent high-speed connectivity | |
| Other Hardware | |
| Soundcard | |
| Speakers or a headset | |
| Microphone | |
| Webcam |
Technical support is provided via the University IT Service Desk, which can be reached at 866-JWU-HELP (866-598-4357) or through a link in ulearn, the online course platform, or jwuLink, the university's portal.