Residential Hospitality Management - B.S.

Effective Fall 2020, Johnson & Wales University will complete its transition from a term calendar to a semester calendar. Starting with the 2020–21 catalog, all programs will represent course requirements in semester credit hours rather than quarter credit hours. Students who started on terms and will finish their degree requirements on semesters should consult with their assigned academic counselor in Student Academic Services or faculty advisor on semester transition academic planning.

Dedicated to the hospitality of residential management, Residential Hospitality Management is a meaningful, dynamic and highly professional field perfect for those who like helping people in a luxurious environment, enjoy building community and/or excel at crunching numbers. This established, multi-faced sector provides so many possibilities as well as opportunities for lifelong learning and career development. 

Demand for managed residential services is growing rapidly and so is the need for talented, creative and passionate people to help build strong communities. As the US and world transition away from home ownership to managed residences, a substantial need exists for qualified executives in this $75 billion industry.

Upon completion of this program, graduates are expected to:

  • Analyze the major concepts, skills and trends important to the management of residential properties to ensure performance targets are achieved.
  • Communicate professionally within the residential hospitality industry.
  • Apply financial reasoning, performance analysis and trend analysis as decision support tools to maximize property owners’ return on investment.
  • Leverage guest service principles to attract and retain guests and enhance their residential experience.
  • Develop sustainable property maintenance and risk management plans to enhance property value.

Students find their niche within one of the numerous types of properties and positions available within residential hospitality including luxury apartments, resorts and wellness facilities. This option offers regular hours with the stability of non-transient guest service and the ability to build relationships with guests. Students can participate in an optional one term-long, off-site internship, under the direction of an industry professional, actively experiencing a real-world setting. With many free electives available, students can also choose a study abroad program, select a minor or take additional courses outside of their discipline to enhance their learning experience.

The Residential Hospitality Management bachelor's degree program has a balanced combination of required hospitality and business core courses. A managerial foundation provides a solid core of industry-relevant courses and a theoretical background. Coursework is coupled with professional preparation, active-learning classrooms and access to industry professionals. Students are introduced to the administration and operation of residential properties through courses in property operations, facilities maintenance, risk and security factors, human resources, guest service and residential law.

Versatility is a key to the major. With this foundation, skills are transferable to numerous other options. After students have taken a set of major classes, they may tailor their degree by working with a faculty advisor to choose four classes from a predetermined list of major electives to best meet future goals. This enhances their knowledge base relating to the residential hospitality industry to meet their unique interests in the areas of residential property management, timeshare and resort management, and continuing care management.

Graduates of the Residential Hospitality Management program are prepared for a variety of options that exist in every US market and many international markets.

Residential Hospitality Management

A four-year program leading to the bachelor of science degree

Business Foundations
ACCT1210Financial Accounting4.5
FIT1040Spreadsheet Design for Business Solutions4.5
LAW2001The Legal Environment of Business I4.5
MRKT1001Principles of Marketing4.5
Major Courses
COHM4799College of Hospitality Management Advanced Internship *13.5
FISV4030Real Estate4.5
HOSP1001Orientation to the Hospitality Industry4.5
HOSP2120Facilities Management in Residential Hospitality4.5
HOSP3005Leading Service Excellence in the Hospitality Industry4.5
HOSP3065Hospitality Security and Risk Management4.5
HOSP3420Introduction to Residential Property Operations Management4.5
HOSP4060Hospitality Strategy Design and Execution Seminar4.5
MGMT2001Human Resource Management4.5
Major Electives
Choose five of the following:22.5
Residential Hospitality Sales and Leasing
Resort, Vacation Ownership and Spa Management
Hotel Asset Management
Introduction to Public Health
Social Media Marketing
Leadership in Recreation/Leisure Settings
Sociology I
Sociology of Aging
A&S Core Experience
Communications Foundation Courses 13.5
English Composition
Advanced Composition and Communication
Communication Skills
Integrative Learning 9
Two ILS courses, one at the 2000 level, and one at the 4000 level
Arts and Humanities 9
Ethics: A Global Perspective
One course from ART, HIST, HUM‡, LIT or REL
A Survey of College Mathematics (or higher, based on student's placement)
One course from BIO^, CHM±, PHY° or SCI
Social Sciences 9
One course from ANTH°°, LEAD, PSCI, PSYC or SOC
A&S Electives9
Two courses with an EASC attribute, at least one at 3000 level or higher.
Free Electives #
22.5 credits selected from 1000-4999 numbered offerings within the university. 22.5
Total Credits180.0

Visit Courses by Subject Code for a listing of all campus courses.

‡HUM courses are not offered in North Miami or Online.
^BIO courses are not offered in North Miami, Charlotte or Online.
¶CAD courses are only offered in Providence.
±CHM courses are not offered in North Miami or Online.
°PHY courses are not offered in Charlotte.
°°ANTH courses are not offered in North Miami or Charlotte.

#  In addition to classes, free elective credit can be applied to a number of options such as Directed Experiential Education (DEE), Internship, Minor or Study Abroad. For Accelerated Master's program students, up to three graduate-level courses may apply. Students are strongly encouraged to contact an adviser before scheduling free elective credits.

NOTE: Students must pass MATH0010 Basic Mathematics or have equivalent placement scores to enroll in required math course(s).

Students who graduate with a bachelor's degree must leave Johnson & Wales University with effective writing skills to fulfill the graduation writing requirement. These writing skills will be assessed at the completion of ENG1021 Advanced Composition and Communication. Students who have met the requirement of ENG1021 Advanced Composition and Communication or ENG1027 Honors Advanced Composition and Communications: Civic Discourse outside of Johnson & Wales University must fulfill the graduation writing requirement through successful completion of ENG0001 Writing Workshop.

In collaboration with academic colleges across all JWU campuses, JWU Study Abroad programs offer a variety of international options for major, minor, Arts & Sciences, and elective credit at many price points for students during the academic year and summer. Faculty-led, exchange, affiliate, and direct-enroll programs range in duration from one week to a full semester. Financial aid is applicable and scholarships are available. Visit the study abroad website for information, program descriptions and online applications.