Quality Assurance in Hospitality - Micro-Certificate
This undergraduate micro-certificate program provides foundational knowledge and practical skills for the effective management of quality assurance within hospitality-focused businesses. Quality assurance in the hospitality industry is focused on consistent delivery of guest services and products according to defined quality and safety standards. Quality challenges have increased as a result of the COVID-19 pandemic, and these challenges provide opportunities for effective management and leadership of quality through and beyond the current crisis.
NOTE: Students who enroll in this certificate program are ineligible for financial aid. Contact Student Financial Services for options.
Quality Assurance in Hospitality
A 12 semester credit program leading to the Quality Assurance in Hospitality undergraduate micro-certificate
|FIT1040||Spreadsheet Design for Business Solutions||3|
|FSM2012||Food & Beverage Human Resources||3|
|FSM3060||Front of the House Operations Management||3|
|HOSP3005||Leading Service Excellence in the Hospitality Industry||3|