Quality Assurance in Hospitality - Micro-Certificate

This undergraduate micro-certificate program provides foundational knowledge and practical skills for the effective management of quality assurance within hospitality-focused businesses. Quality assurance in the hospitality industry is focused on consistent delivery of guest services and products according to defined quality and safety standards. Quality challenges have increased as a result of the COVID-19 pandemic, and these challenges provide opportunities for effective management and leadership of quality through and beyond the current crisis. 

NOTE: Students who enroll in this certificate program are ineligible for financial aid. Contact Student Financial Services for options.

Quality Assurance in Hospitality 

A 12 semester credit program leading to the Quality Assurance in Hospitality undergraduate micro-certificate

FIT1040Spreadsheet Design for Business Solutions3
FSM2012Food & Beverage Human Resources3
FSM3060Front of the House Operations Management3
HOSP3005Leading Service Excellence in the Hospitality Industry3
Total Credits12.0